Absolute Dermatology &
Skin Cancer Center
Dermatologists & Mohs Surgeons located in
Glen Allen, VA
If you are uncomfortable or unable to present to the office for evaluation, teledermatology may be possible using your cell phone or computer. Call the office today for more information and to see if your visit can be done virtually.
How does teledermatology work?
Before your visit, you will be contacted by one of our staff to review the platform and its logistics. We are using a HIPAA compliant platform called Spruce that can be downloaded to either an Apple or Android device. This will allow for protected two-way audiovisual communication between you and your provider. At the time of your visit, your provider will call you using Spruce which functions like FaceTime or Zoom.
How should I prepare from my teledermatology visit?
For optimal communication and to facilitate your visit, please register for our online portal. This will allow you to input your medical information and give your provider a more complete picture of your health. It will also enable us an easy and safe way to communicate after your visit.
For instance, sometimes, still photos are easier to evaluate than the moving video during a visit. If you have still photos, they can safely be sent directly to your provider and into your medical chart via your patient portal and reviewed by your provider before your appointment.
We ask that you please review the teledermatology consent form prior to your visit.
If you are having trouble with your portal, call our office staff or click here for portal help.
What if my provider cannot confidently diagnose or treat my concern?
There are obvious limitations to telemedicine (there is no such thing as a virtual biopsy). Like with all medicine, risks and benefits of any diagnostic test or treatment, or lack thereof, will be discussed on a case-by-case basis.
What does a virtual visit cost?
Virtual visits will be billed through your insurance. If you do not have insurance, we also offer visits at a self-pay price, just as we would if you were physically in the office.
How do I know if my concern is appropriate for teledermatology?
You need to be located in the state of Virginia, but beyond that, it can be difficult to tell what is appropriate- but we are here to help! Call us today and we will help determine the safest and best plan for you.