Portal Help

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Our patient portal is an easy-to-use tool to help ensure we have your correct demographic and medical information before we even see you. This will not only make us more efficient but it will enable us to provide you the best care. If you have any trouble with the portal after reading the following instructions, please call us at (804) 326-4448 for help! We don't want this process to be intimidating, but rather empowering, as it allows for easy communication between our patients and medical team.

(804) 326-4448

Step-By-Step Guide

Further Instructions

Below is a step-by-step tutorial designed to help you activate and navigate our portal. This picture tutorial will show you how to activate, login, and reset your password, in addition to showing you where to find and update your chart information. For more specific instructions on how to input information into the portal, please download our: Patient Portal Guide.

Portal Guide PDF

After your portal is activated by our staff, you will receive an email from “Patient Portal” with a link to the portal. Make sure you are using Mozilla Firefox or Chrome as your browser.
Instructions

Click on the link and then “Continue as Patient”. Follow the instructions to create a password.

Instructions

If you do not use the link in the initial email within 72 hours, simply click on “Forgot Password” to establish a username and password.

Instructions

Once you have established a username and password, type them in the appropriate fields and click “Log In.”

Instructions

If you ever forget your password, click “Forgot Password.”

Instructions

When resetting your password, enter your username and birthday. Your birthday needs to be in the “MM/DD/YY” format. For example, if your birthday is June 1, 1984, enter 06/01/84. Enter your last name, then click the box confirming you are not a robot, then “Request Email.”

Instructions

After you have successfully logged into our portal, this will be your homescreen. Use the My Health tab on the top left menu to confirm and update you insurance, pharmacy, medications, allergies, etc. For more specific directions on how to input these items, download the Patient Portal Guide found above on this page.

Instructions

To review your upcoming and previous appointments, please press ”Appointments” on the top left of the menu. “Upcoming Appointments” and “Past Appointments” tabs are on the left hand side.

Instructions

To view, download, and/ or print your visit note for your own records, click on "Past Appointments" on the left hand menu. A list of your past appointments will show up. Select the visit for which you need to see your note.

Instructions

A pdf of your visit note will show. In the top right corner of that window, there will be icons to download or print the pdf.

Instructions

To send our staff a message, click the “Messages” tab at the center of the top menu, then click “Compose Message”. Our office can also be contacted via email: support@AbsoluteDermVA.com

Instructions

Absolute Dermatology & Skin Cancer Center