Appointment Information

Absolute Dermatology & Skin Cancer Center sees patients from Richmond, Virginia and the surrounding areas by appointment at locations in Glen Allen and Chesterfield, VA. Our staff will schedule the necessary time to fully evaluate and treat your concerns. To request an appointment, or if you have questions about your appointment or insurance information, call our office at (804) 326-4448.

(804) 326-4448

New Patients

For your convenience, we ask you to complete your medical history prior to arrival through our online portal.

Online Portal

Before Your Appointment

New patients should receive an email from our office at the time an appointment is booked, and again in a reminder email. This email contains a link to our online portal. After clicking this link, set up a username and password. This account will allow you to confirm and/or update your insurance information, preferred pharmacy, your medical history and communicate with our staff.

If you are having trouble with your portal, call our office staff or click below for portal help.

Please arrive at least 30 minutes prior to your scheduled appointment time to allow yourself time to check in. We will need to scan your photo ID and insurance card(s). We will also need to enter your information into a check-in iPad.

Portal Help

First Time: Mohs Surgery

Please read our trifold to learn about what to expect. Additionally, The American College of Mohs Surgery has created a video that thoroughly explains Mohs surgery.

Trifold

ACMS Video

First Time: Skin Cancer Screening

Please come without make up on or be prepared to remove it at the office. Please also be prepared to remove clothing, wigs and shoes to allow for a thorough evaluation.

All Patients

We ask that existing patients update their health information annually. You can make these changes to your history through the portal prior to your visit, or in the office on one of our check-in iPads. However, changes to basic contact information and insurance can only be made by our staff.

Please remember that for any medical visit, you should bring:

Valid photo ID
Insurance cards (primary and secondary coverage)
Full list of medications including prescription, over-the-counter medications and supplements
Referrals and authorization, if required by your insurance plan

Please note that because treatment cannot be provided without consent, all minors and adults who cannot give consent for themselves must be accompanied by a parent or legal guardian to sign the appropriate consent form. A minor is defined as anyone 17 years of age or younger.

Insurance Information

Before coming to Absolute Dermatology, we recommend you check with your insurance provider to see what is covered under your plan. Be aware that even if conditions, visits, procedures or treatments are 'covered', there is often a component of patient responsibility. We will do our best to estimate your costs beforehand, but we cannot provide an exact amount owed until after the visit.

Insurances

If you have a copay, it will be due at the time of service and may be made by cash, check, or credit card. We accept all major credit cards. For more information, please review our Financial Policy.

Financial Policy